
Frequently asked questions

Yes! We are open and serving Albertans, at the high standard we have for almost 10 years. However, please note the following during the pandemic response:
We are open during our regular hours (Monday - Friday 8:30AM - 5:00PM), but are taking limited evening and weekend bookings. Contact us!
We are strictly following Alberta Health Services’ guidelines for disinfection.
Our staff wear Personal Protective Equipment (PPE) for every service type.
We are following all physical distancing measures.
We’ve increased sanitization of high touch surfaces.
We have temporarily relaxed our policy that requires our clients to be outside of the home for the service. In order to complete your service you must:
Notify us if you or any member of your household has contracted COVID-19 in the last 14 days.
Notify us if you or any member of your household has traveled outside of Alberta since March 13, 2020.
If you have a regular service booked, you must move to another area of the home, away from the service technicians for the duration of your service (ex: be upstairs while the techs are on the main level).
If there is not enough room in your home to follow physical distancing measures, you must not be present during the service.
If you cannot make these arrangements, we will reschedule your service and honor your original booking price!

